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Google developing AI to take on some customer service responsibilities

Google developing AI to take on some customer service responsibilities

Google (NASDAQ: GOOGL) announced at its Cloud Next conference on Tuesday that it is developing an AI software called Contact Center AI to replace some of the work done in call centers. The new AI will share some of the same technology as Google Dupl..

Ctrip.com Stock Down After Q2 Financial Results

Ctrip.com Stock Down After Q2 Financial Results

Ctrip.com International Ltd. (NASDAQ: CTRP), a Chinese travel service agency, released its second quarter for the fiscal year.The company reported that net revenue of RMB6.4 billion, up 45 percent from RMB4.54 billion year over year. The company rep..